Refund Policy

Every SnapAdz AI purchase on JVZoo, including the front end, each upgrade, each downsell and the Complete Bundle, comes with a 30-day money-back guarantee.

How to ask for a refund

Email info@thesnapadz.com with your order number, or request it through JVZoo.
Ask within 30 days of the purchase date. We reply within 24 hours.
Refunds go back to the original payment method through JVZoo.

What happens to your account

A refund removes access to the product refunded and any of its credits you have not used. Other products you bought stay active.
Refunding the front end closes the account, along with any upgrades bought on it.
Renders you already downloaded stay yours to use under the licence you had.
A chargeback removes access in the same way as a refund.

Credit packs bought in the app

An unused credit pack can be refunded within 30 days.
A pack you have started using is not refundable, because those credits pay for real AI rendering costs.

Things we can't refund

Charges from your own AI provider when you use Bring Your Own Key. Those are between you and your provider.
Repeated buy-and-refund cycles on the same product. We may decline a second refund of a product already refunded once.

Disclaimer

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